Customer Service


Standard warranty charges only apply when the product in questions has been purchased from an authorised dealer.


All Chub products are covered by a statutory 12 month warranty against manufacturing and materials defects. This warranty applies to products that have been used in the manner that was intended. It does not cover normal wear and tear, or apply to products that have been neglected, altered or abused in any way, nor to any consequential loss relating to any defect.

Making a claim

If you have a problem with any Chub product less than 12 months after purchase, please return it to your place of purchase. You will require your original receipt.The dealer will look after your claim for you.

Alternatively, you can call our Customer Service Department for further advice on 01665 602771, choose option 2 on the menu.